Privacy Policy

Last updated: June 29, 2026

1. Introduction

EBP SOLUTIONS LLC, the developer and operator of this website and the associated services, is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains in clear and direct language how we collect, use, disclose, retain, and protect the information you provide when you visit our website at www.ebpsolutions.mom or engage with any of the computer systems design, integrated systems design, consulting, or technical support services we offer.

We have written this policy to be as transparent and accessible as possible. We believe you have the right to understand exactly what happens with your data — no fine print designed to obscure, no legal obfuscation, and no surprises. By using our website or services, you acknowledge that you have read and understood the practices described in this policy. If you do not agree with any part of this policy, you should discontinue use of our website and services and contact us with any concerns.

This policy applies to all individuals who interact with EBP SOLUTIONS LLC through our digital properties, including website visitors, prospective clients, current clients, job applicants, and third-party vendors. It covers data collected through our website, email communications, telephone calls, in-person meetings, and any other channel through which you may provide personal information to us.

2. Information We Collect

We collect information that you voluntarily provide to us when you interact with our website or services, as well as certain information that is automatically collected through your use of our website. We are thoughtful about the data we gather — we collect only what is necessary to deliver our services effectively and to improve your experience.

2.1 Information You Provide Directly

When you fill out a contact form on our website, subscribe to our newsletter, request a consultation, or communicate with us via email or telephone, we may collect the following categories of personal information:

• Contact and identity information — your full name, email address, telephone number, company name, job title, and postal address.
• Business information — details about your organization, your technology stack, your project requirements, and the systems you are looking to design or improve.
• Communication records — the content of messages you send to us through contact forms, email correspondence, meeting notes, and records of telephone conversations.
• Transactional information — records of services you have purchased from us, billing and payment details, and contract-related documentation.

2.2 Information Collected Automatically

When you visit our website, certain technical information is collected automatically through standard internet protocols and technologies. This includes:

• Usage data — pages visited, time spent on each page, links clicked, scroll depth, and other interaction metrics that help us understand how visitors engage with our content.
• Device and browser data — your IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
• Referral data — the website or search engine that referred you to our site, including any search terms used.
• Cookie data — information stored by cookies and similar technologies, as detailed in Section 6 of this policy.

We do not collect sensitive personal data — such as government-issued identification numbers, financial account credentials, health information, or biometric data — through our website. We ask that you do not submit such information through our online forms.

3. How We Use Your Information

Every use of your data serves a specific, legitimate purpose tied directly to our business operations and our relationship with you. We do not collect data simply because we can — we collect it because it helps us serve you better.

We use the information we collect for the following purposes:

• Service delivery — to provide the computer systems design, consulting, architecture, infrastructure, data engineering, security compliance, and technical support services you have requested, including preparing proposals, executing contracts, and managing ongoing engagements.
• Communication — to respond to your inquiries, provide customer support, send service-related updates and administrative messages, and notify you of changes to our policies or terms.
• Marketing and outreach — to send you newsletters, industry insights, and information about our services that we believe may be relevant to your interests. You may opt out of marketing communications at any time using the unsubscribe link included in every such email.
• Website improvement — to analyze how visitors use our website, identify areas for improvement, fix technical issues, and optimize the user experience.
• Legal and security obligations — to comply with applicable laws and regulations, respond to lawful requests from public authorities, enforce our terms of service, protect our rights and property, and detect or prevent fraud, security incidents, or other harmful activity.

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analysis we perform on usage data is aggregated and anonymized wherever possible.

4. Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area, the United Kingdom, or Switzerland, we process personal data only when we have a valid legal basis to do so under the General Data Protection Regulation and its UK and Swiss equivalents. The specific legal basis depends on the context in which we collect and use your data.

• Contractual necessity — processing is necessary to perform a contract with you, such as delivering services you have engaged us to provide, or to take steps at your request before entering into a contract.
• Legitimate interests — processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your data protection rights. Our legitimate interests include operating and improving our website, responding to inquiries, conducting business development, and ensuring the security of our systems.
• Consent — where you have given clear, specific consent for a particular processing purpose, such as subscribing to our newsletter. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Legal obligation — processing is necessary to comply with a legal obligation to which we are subject, such as tax reporting requirements or responding to binding requests from law enforcement.

If you have questions about the specific legal basis for any processing activity, or if you wish to object to processing based on legitimate interests, please contact us using the details in Section 13.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We share your information only in the limited circumstances described below and always under appropriate safeguards designed to protect your privacy.

• Service providers — we may share information with trusted third-party vendors who perform services on our behalf, such as website hosting, email delivery, payment processing, analytics, and cloud infrastructure. These providers are contractually bound to use your information only as necessary to provide the services we have engaged them for and to maintain confidentiality and security standards consistent with this policy.
• Professional advisors — we may share information with our legal counsel, accountants, auditors, and insurers as reasonably necessary for the operation of our business.
• Business transfers — in the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be among the transferred assets. We will notify you before your information becomes subject to a different privacy policy.
• Legal compliance — we may disclose information when we believe in good faith that disclosure is necessary to comply with applicable law, respond to a valid legal process, protect the rights and safety of EBP SOLUTIONS LLC, our clients, or the public, or to enforce our terms of service.

We require all third parties with whom we share personal information to implement appropriate technical and organizational measures to protect that information and to process it only in accordance with our documented instructions. We do not authorize our service providers to use your data for their own purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. A cookie is a small text file that a website stores on your device when you visit it. Cookies allow a website to recognize your browser and remember certain information about your preferences or past actions.

6.1 Types of Cookies We Use

• Essential cookies — these are necessary for the website to function properly. They enable core functionality such as page navigation and access to secure areas. The website cannot function correctly without these cookies, and they are set automatically when you visit.
• Analytics cookies — these help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to identify which pages are most useful, where visitors tend to leave, and how we can improve navigation. We use privacy-focused analytics that respect user anonymity.
• Functional cookies — these remember choices you make — such as your preferred language or region — to provide a more personalized experience.

6.2 Your Cookie Choices

Most web browsers allow you to control cookies through browser settings. You can typically configure your browser to block all cookies, accept only first-party cookies, or delete cookies when you close your browser. Please be aware that disabling essential cookies may affect the functionality of our website — certain features may become unavailable, and some pages may not display correctly.

We do not currently respond to Do Not Track signals sent by browsers, as there is no universally accepted standard for how such signals should be interpreted. However, we remain committed to giving you meaningful control over your data regardless of your browser settings.

7. Data Security Measures

We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards designed to protect it against unauthorized access, alteration, disclosure, or destruction. Our approach to security is grounded in our core business expertise — we apply the same rigorous systems design principles we use for our clients to our own infrastructure.

• Encryption — all data transmitted between your browser and our website is encrypted using Transport Layer Security technology. Data stored in our systems is encrypted at rest using industry-standard encryption protocols.
• Access controls — access to personal information is restricted to authorized personnel who require that access to perform their job functions. We enforce the principle of least privilege, and access permissions are reviewed regularly.
• Infrastructure security — our systems are hosted in secure, access-controlled environments with network firewalls, intrusion detection systems, and continuous monitoring. We apply security patches promptly and conduct regular vulnerability assessments.
• Organizational measures — all employees and contractors who handle personal information receive privacy and security training. We maintain documented security policies and incident response procedures, and we conduct periodic reviews to ensure compliance.

While we strive to protect your information, no method of electronic transmission or storage is one hundred percent secure. We cannot guarantee absolute security, but we are committed to responding promptly to any security incident, mitigating its impact, and notifying affected individuals and relevant authorities as required by applicable law.

8. Your Rights (Including CCPA)

Depending on your jurisdiction, you may have certain rights regarding your personal information. We respect and honor all applicable data protection rights and have established procedures to handle your requests efficiently. Below is a summary of the rights that may apply to you.

8.1 CCPA Rights — California Residents

Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, California residents have the following rights:

• Right to know — you may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting or sharing it, and the categories of third parties with whom we share it. You may make this request up to twice in any twelve-month period.
• Right to delete — you may request that we delete personal information we have collected from you, subject to certain exceptions — such as when the information is necessary to complete a transaction, detect security incidents, or comply with a legal obligation.
• Right to correct — you may request that we correct inaccurate personal information we hold about you.
• Right to opt out of sale and sharing — you have the right to direct us not to sell or share your personal information for cross-context behavioral advertising. As stated in Section 5, EBP SOLUTIONS LLC does not sell personal information and does not engage in cross-context behavioral advertising.
• Right to non-discrimination — we will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you services, charge you different prices, or provide a different level or quality of services because you exercised a privacy right.

8.2 GDPR Rights — EEA, UK, and Swiss Residents

Under the General Data Protection Regulation and its UK and Swiss equivalents, you have the right to access, rectify, erase, restrict processing of, and obtain a portable copy of your personal data, as well as the right to object to processing based on legitimate interests. These rights are not absolute and may be subject to certain conditions and exceptions under applicable law.

8.3 Exercising Your Rights

To submit a privacy rights request, please contact us using the information provided in Section 13. We will verify your identity before processing your request, which may require you to provide additional information to confirm that you are the person whose data is at issue. We aim to respond to all verified requests within thirty days, or within the timeframe required by applicable law.

If you are located in the EEA, UK, or Switzerland and you believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with the supervisory authority in your country of residence.

9. Children's Privacy

Our website and services are not directed to individuals under the age of sixteen, and we do not knowingly collect personal information from children. If we become aware that a child under sixteen has provided us with personal information without verifiable parental consent, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the details in Section 13 so that we can take appropriate action.

We take this obligation seriously. Our services are designed for business and professional audiences — computer systems design and integrated systems consulting are not areas where we would expect to engage with minors. Should our services evolve in the future to include features that might appeal to younger audiences, we will update this policy and implement appropriate age verification mechanisms before any such features go live.

10. International Data Transfers

EBP SOLUTIONS LLC is headquartered in the United States, and your personal information will be processed and stored in the United States. If you are located outside the United States — including in the European Economic Area, the United Kingdom, or Switzerland — please be aware that the data protection laws in the United States may differ from those in your country of residence.

When we transfer personal data from the EEA, UK, or Switzerland to the United States, we implement appropriate safeguards to ensure that your data receives an adequate level of protection. These safeguards may include entering into Standard Contractual Clauses approved by the European Commission, or relying on other transfer mechanisms recognized under applicable data protection law. We also assess the laws and practices of the destination country to confirm that the safeguards we have put in place will be effective in practice.

By using our website or services, you understand that your information will be transferred to and processed in the United States as described in this policy.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services that are not owned or controlled by EBP SOLUTIONS LLC. This includes links to technology partners, industry resources, social media platforms, and other sites we reference for informational purposes. This Privacy Policy applies solely to information collected by EBP SOLUTIONS LLC through our own website and services.

We are not responsible for the privacy practices, content, or security of any third-party website. When you click a link that takes you away from our site, the third party's own privacy policy will govern the collection and use of your information on that site. We encourage you to read the privacy policy of every website you visit — particularly those that request personal information from you. The presence of a link on our site does not constitute an endorsement of the linked website or its privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or service offerings. When we make changes, we will revise the last updated date at the top of this page and post the revised policy here. Changes take effect immediately upon posting unless we specify otherwise.

For material changes that significantly affect how we handle your personal information, we will make reasonable efforts to provide additional notice — which may include a prominent notice on our website, an email to the address we have on file for you, or both. We encourage you to review this policy periodically so that you remain informed about how we protect your privacy. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we encourage you to reach out to us. We take every privacy inquiry seriously and will respond as promptly and thoroughly as possible.

You may contact our data protection team through any of the following channels:

Email: service@ebpsolutions.mom
Phone: +1 (774) 702-4399

For EU residents: you may also reach our EU Representative at the same contact details above. Please mark your correspondence to the attention of the Privacy Office — EU Representative.